Warranty Duration:

  • All LeeEv® & UWOOD watches purchased from our website are covered by a 1-year warranty from the delivered date.

Defective or Broken Watches:

  • In the event that your watch is defective or broken due to a quality problem, please contact our customer support by sending an email to: info@uwooden.com.

Warranty Claim Process:

  • To initiate a warranty claim, customers should provide the order information received via email after the purchase.
  • Email the proof of purchase along with details of the issue to info@uwooden.com.

 Order Information as Proof of Purchase:

  • After purchasing a LeeEv® & UWOOD watch, you will receive an email containing the order information. Please keep this email carefully as it serves as proof of purchase when seeking after-sale service.